Case Study: Financial Security & Compliance
SwiftPay Solutions (FinTech/Online Payments)
Challenge
High Fraud Rate & Slow Onboarding
Solution
Combined fraud reduction and KYC compliance solution
Results
- • 2X Faster Customer Onboarding
- • 75% Reduction in Chargebacks
- • 99.9% AML/KYC Compliance Rate
The Challenge: Scaling Risk-Free
SwiftPay was experiencing rapid user growth but faced two critical bottlenecks:
- Mounting Fraud: An increasing rate of chargebacks and fraudulent transactions was eroding profit margins and threatening their payment processor relationships.
- Compliance Friction: Their manual Know Your Customer (KYC) process was slow, frustrating new users, and created backlogs, hindering their ability to scale quickly into regulated European markets.
The DMU Technologies Solution
DMU Technologies implemented an integrated security and compliance framework:
Covery Anti-Fraud System
Deployed the machine learning-based system to analyze over 300 data points per transaction in real-time, identifying complex fraud patterns, and automatically blocking suspicious activity before it resulted in a chargeback.
Identomat KYC Software
Integrated the AI-powered identity verification software into the user onboarding funnel. This automated the verification of IDs, proof of address, and AML checks in minutes, not hours or days.
The Measurable Impact
Within the first six months of implementation, SwiftPay achieved transformative results:
Fraud Reduction
The proactive protection of Covery led to a 75% reduction in successful chargebacks, saving the company tens of thousands of Euros monthly.
Customer Experience
The instant, seamless verification provided by Identomat reduced the average onboarding time from 4 hours to under 5 minutes, effectively doubling their customer activation speed.
Regulatory Confidence
SwiftPay now operates with a verifiable 99.9% compliance rate for AML/KYC checks, enabling smooth market expansion.
"DMU Technologies didn't just sell us software; they delivered a unified security strategy that allowed us to scale confidently and securely."– SwiftPay Head of Operations
